Nau mai, haere mai - Welcome to your General Practice team
This webpage shares the different roles amongst General Practice.
Below the role descriptions, we explain when it may be best to see the different roles in General Practice.
To contact one of these roles in your local medical centre, visit our page with more Practice information here: General Practices – Health Hawke’s Bay
In Hawke’s Bay, your health and wellbeing is supported by a team of caring professionals. Whether you’re feeling unwell, managing a long-term condition, or simply seeking advice, there are many people in your Medical Centre who are here to help.
We know that waiting to see a doctor or GP can sometimes take time. That’s why it’s helpful to know that there are other skilled team members—like nurses, pharmacists, and paramedics—who may be able to support you sooner, depending on your needs.
This page is here to help you understand the different roles in General Practice, so you know who you can turn to when you or your whānau need care. By working together, we can make sure everyone gets the right help, at the right time.
Not all practices will have these roles. To check, get in touch with your General Practice.
When to visit the different roles:
- For complex or ongoing health conditions
- When you need a diagnosis or treatment plan
- For referrals to specialists or hospital care
- For mental health support and assessments
- For wound care, dressings, and injections
- For vaccinations and immunisations
- For managing long-term conditions like diabetes or asthma
- For health education and lifestyle support
- For urgent but non-life-threatening issues
- For assessment and treatment of injuries or sudden illness
- For home visits when mobility is a challenge
- When you need care outside of regular clinic hours
- For prescriptions and medication advice
- For minor health concerns like infections or skin conditions
- For managing long-term medications
- When you need expert support with your treatment plan
- For minor illnesses like colds, infections, or skin issues
- For repeat prescriptions and medication reviews
- For general health checks and advice
- When your GP is unavailable and you need timely care
- For advice on medications and side effects
- For help managing multiple prescriptions
- For medication reviews and adjustments
- For support with long-term conditions like heart disease or diabetes
- For basic health checks like blood pressure or weight
- For support during appointments
- For help with mobility or comfort during your visit
- As part of your care team during routine procedures
- For help navigating your healthcare journey
- For support with appointments, referrals, and follow-ups
- For connecting with community services or social support
- When you need help managing multiple health needs