When a claim is submitted in Halcyon, an invoice is generated to an account in the PMS. Halcyon forms can …
Halcyon Quick Start Guide – Medtech32
Halcyon can be accessed either through advanced forms, or the toolbar icon. Find the programme form either in Current Programmes …
Where are Halcyon forms saved in the PMS?
The form has been submitted directly in the Halcyon system. A summary of the form is added to the Patient …
How do I save/park a form?
Click the yellow Park Form button on the form. The B4 School Check form parks/saves automatically. Not all forms can …
Who can I contact if there is a problem with the form or claim?
For help with a form or a claim contact our claims team at support@healthhb.co.nz
How do I change a claim after it has been submitted?
Claims submitted in the Halcyon portal are received by Health Hawke’s Bay immediately. The original form can’t be edited, so …
How do I know which fields are required?
The forms don’t highlight required fields, since the forms are dynamic and change as they are used. When the form …
Missing reference/invoice numbers
There are several reasons why a claim could be missing a reference/invoice number: Missing Service Code If the service code …