This webpage is to support practices and patients with practical information and documents to assist with the enrolment to a general practice and to comply with the PHO enrolment rules required by Te Whatu Ora.
When you enrol with one of our general practices you are automatically enrolled with Health Hawke’s Bay, Te Oranga o Te Matau-a Maui. This means that we will subsidise your visits to that general practice.
How do you enrol?
Click on Find a General Practice to see who is taking new patients.
Are you eligible to enrol?
Any person who is eligible for publicly funded health services can choose to enrol. For information regarding who is eligible refer to the guide Enrolment guide for patients
You can also find out more here Health New Zealand | Te Whatu Ora
Patients should contact their general practice and complete their specific enrolment form/process.
Enrolment Documentation – Templates for Practice Use
By using the current enrolment form template provided in the links below practices can be assured they meet the Te Whatu Ora mandatory requirements. Our templates are set up as Word documents that you can insert your own practice information into.
Enrolment Form Black and White – August 2024
Enrolment Form Colour – August 2024
**Recent changes
The Health Hawke’s Bay enrolment forms have been recently updated in August 2024. Key changes include amending sex at birth and gender information, adding the collection of iwi and hapu information, removing the CSC number, updating the eligibility criteria (a) to include people from Cook Islands, Niue or Tokelau) and removing the wording “OR in the control of the Chief Executive of the Ministry of Social Development’ from (g).
Keep up to date with other changes Enrolment Update Key Changes for Providers June 2024
Health Information Privacy Statement
The Health Information Privacy Statement provides information about why we collect your information and how that information will be used. This promotes and protects the privacy of personal information. This has also been designed to ensure that you can trust how and where your information is being stored, how it is being used, and steps that are being taken to ensure your privacy is protected. You can view it here Health Information Privacy Statement.
A copy of this is included with the enrolment form.
If you would like to view our full Privacy Statement, you can find it in the links at the bottom of our website.
Other useful links for Practices
- Eligibility and Entitlement Presentation by Health New Zealand: PDF Presentation
- Best Practice Pre-Call and Recall for 6-week immunisation
- Auditable Re-Enrolment Checklist Template
- Newborn Pre-Enrolment Toolkit
- Advice on storing patient identity documentation: PHO Identity Management
- Enrolment Update Key Changes for Providers
- General Practice Enrolment, Eligibility & Entitlement: Video Presentation 030724