Whānau Voice

Listening to and understanding the perspectives and experiences of patients and whānau is essential for delivering the best possible healthcare service and achieving health equity for vulnerable populations. Health Hawke’s Bay – Te Oranga o Te Matau-a-Māui (HHB) are committed to increasing response rates of patient and whānau feedback across our provider network to build a clearer picture from which we can all learn and develop.

To achieve this, HHB have partnered with Ask Your Team, a secure survey platform that allows surveys to be automatically sent to providers.

You can find more information about our approach to whānau voice using the links below. Any further questions, please contact HHB at info@healthhb.co.nz.