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Have a Question?

ARRC

5
  • Diabetes Care for Age Related Residential Care Facilities in Hawke’s Bay (2023 v2)
  • Poster: Managing Diabetes When the Resident Is Sick
  • Poster: Management of Hyperglycaemia
  • Poster: Management of Hypoglycaemia in the Conscious Patient
  • Poster: Routine Capillary Blood Glucose Monitoring

Claims

10
  • How to add Service Codes
  • How can I check the status of a claim?
  • Making multiple claims during a consult
  • Programme account mapping
  • Halcyon Quick Start Guide - Medtech32
  • How do I save/park a form?
  • Who can I contact if there is a problem with the form or claim?
  • How do I change a claim after it has been submitted?
  • How do I know which fields are required?
  • Missing reference/invoice numbers

COVID-19

3
  • COVID-19 Pharmacy Resources

    4
  • How do I save/park a form?
  • Who can I contact if there is a problem with the form or claim?
  • How do I change a claim after it has been submitted?

Cyclone Gabrielle

12
  • Guidelines: Preventing Illness After Flooding
  • Sewage disposal
  • Preventing Illness After Flooding (Tongan) - Ongoongo tuku atu
  • Preventing Illness After Flooding (Samoan) - Press release
  • Preventing Illness After Flooding (Te Reo Māori) - Pānui pāpāho
  • Preventing Illness After Floods (Fijian) - iTukutuku kaburaki
  • Preventing Illness After Floods (Cooks Islands Māori) - Nūti purapura
  • Preventing Illness After Flooding (English) - Press Release
  • Looking after yourself following a disaster
  • Kia mataara: Be careful around dust from floodwater silt, mud and soil.
  • Making your water safe
  • Septic tanks and flooding

Enrolment

6
  • General Practice Enrolment, Eligibility & Entitlement Presentation
  • PHO Identity Management Memo - Aug 2023
  • Auditable Re-enrolment Checklist
  • Best Practice: Pre-call Recall 6-Week Immunisation - May 2024
  • Eligibility and Entitlement Presentation by Health New Zealand
  • Newborn Enrolment

FAQs

11
  • Skin Cancer: Halcyon Referral Form FAQ
  • Skin Cancer: Halcyon Excision and Claiming Form FAQ
  • How to add Service Codes
  • How can I check the status of a claim?
  • Medtech - add the Halcyon toolbar icon
  • Is the referral form for the National Bowel Screening Programme moving to Halcyon?
  • Where are Halcyon forms saved in the PMS?
  • How do I save/park a form?
  • Who can I contact if there is a problem with the form or claim?
  • How do I change a claim after it has been submitted?
  • How do I know which fields are required?

Halcyon

18
  • Halcyon Quick Start Guide - Remittance Advice Access Online
  • Skin Cancer: Halcyon Referral Form FAQ
  • Skin Cancer/Lesions: Halcyon Referral Guide
  • Skin Cancer: Halcyon Excision Form Claiming Guide
  • Skin Cancer: Halcyon Excision and Claiming Form FAQ
  • Manu Taupua Pharmacy Claim
  • Halcyon - Remittance Advice access via PMS
  • COVID-19 Pharmacy form
  • How to add Service Codes
  • Making multiple claims during a consult
  • Medtech - add the Halcyon toolbar icon
  • Programme account mapping
  • Halcyon Quick Start Guide - Medtech32
  • Where are Halcyon forms saved in the PMS?
  • How do I save/park a form?
  • Who can I contact if there is a problem with the form or claim?
  • How do I change a claim after it has been submitted?
  • How do I know which fields are required?

Heatwave Resources

3
  • Keeping Safe and Healthy in the Heat
  • Te Whatu Ora Heat Health Plans Guidelines Extract
  • Community Pharmacy Minor Ailments Service

Lab

2
  • Funded Community Lab Tests
  • Lab Result Specimen Flowchart

Medtech32/Medtech Evolution

2
  • Medtech32 / Medtech Evolution – Inactivating Advanced Forms
  • Installing GASP in Medtech32 and Evolution

Other Forms

16
  • Medtech32 / Medtech Evolution – Inactivating Advanced Forms
  • Installing GASP in Medtech32 and Evolution
  • Updated Outbox Documents (16th March 2023)
  • Medtech: Install Outbox Document
  • How to add Service Codes
  • Indici - Access the Procon CAT Form
  • Making multiple claims during a consult
  • Medtech - add the Halcyon toolbar icon
  • Is the referral form for the National Bowel Screening Programme moving to Halcyon?
  • Medtech - Make Advanced Forms inactive
  • Programme account mapping
  • Halcyon Quick Start Guide - Medtech32
  • How do I save/park a form?
  • Who can I contact if there is a problem with the form or claim?
  • How do I change a claim after it has been submitted?
  • How do I know which fields are required?

Payments

3
  • Programme account mapping
  • Who can I contact if there is a problem with the form or claim?
  • Missing reference/invoice numbers

Pharmacy

2
  • Pharmacy - Minor Ailments Service

    6
  • SOP - Sexual Health MPSO Requests to Community Pharmacy - Feb 2024
  • Manu Taupua Pharmacy Claim

Programmes

19
  • Mate Taihā Referral 
  • Standing Order for Allopurinol Dose Escalation
  • After Hours Under 14
  • Sexual Health
  • Prediabetes Study (PIP)
  • Palliative Care
  • High Needs Enrolment
  • Diabetes Annual Review
  • CVD Risk
  • CPO - Acute Care, Gynae, Residential Care, Contraception
  • CPO Hospital Discharge
  • Clozapine
  • Cervical Screening Priority Population (CX)
  • Bowel Screening
  • B4 School Check (B4SC)
  • Is the referral form for the National Bowel Screening Programme moving to Halcyon?
  • Medtech - Make Advanced Forms inactive
  • Programme account mapping
  • Who can I contact if there is a problem with the form or claim?

Thalamus

3
  • Resetting Your Thalamus Password
  • 2 Factor Authentication (2FA) for Thalamus
  • Your First Login to Thalamus
Popular Articles
  • Missing reference/invoice numbers
  • How do I know which fields are required?
  • How do I change a claim after it has been submitted?
  • Who can I contact if there is a problem with the form or claim?
  • How do I save/park a form?
Newest Articles
  • General Practice Enrolment, Eligibility & Entitlement Presentation
  • PHO Identity Management Memo - Aug 2023
  • Auditable Re-enrolment Checklist
  • Best Practice: Pre-call Recall 6-Week Immunisation - May 2024
  • Eligibility and Entitlement Presentation by Health New Zealand
Recently Updated Articles
  • Minor Ailments Service - Skin August 25
  • Minor Ailments Service Framework August 2025
  • General Practice Enrolment, Eligibility & Entitlement Presentation
  • PHO Identity Management Memo - Aug 2023
  • Auditable Re-enrolment Checklist

Office details

Health Hawke’s Bay Office
Level 1 Eastbourne House,

507 Eastbourne Street West,

Hastings 4122

Email: info@healthhb.co.nz

Phone: 06 871 5646

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